The ongoing costs of maintaining & servicing a biomass boiler can be considerable,
depending on the type of boiler and its level of sophistication.
- DIY servicing
- Standard warranty
The customer carries out the user’s maintenance requirement and services their own boiler. Technical support is available during the warranty period.
- We service annually
- Extended parts warranty available
The customer carries out the user’s maintenance requirement and has it serviced annually by a Twinheat approved service engineer, with the added peace of mind of a extended parts warranty. The cost of this service will be depending on the boiler and warranty period.
- We service bi-annually
- Life time parts & labour warranty
The customer carries out the user’s maintenance requirement and has it serviced annually and a by-annual inspection as part of a full service & maintenance contract, this not only includes the extended parts warranty but also includes labour. The cost of this will be bespoke to each installation.
What’s included in the extended warranty:
- Controller & circuit panels
- Electrical components
- Motors & gearboxes
- Combustion fan
- Exhaust fan
- Pumps & pipes
- Bearings & chains
- Hinges & handles
- Boiler exchanger (five years only)
What’s not included in the extended warranty:
- Furnace rings
- Rotary cell rubbers
These items will naturally wear. The wear rate depends on the fuel.